Shiraz Week.

Cancelling and refunds

Tickets are for a specific date, so please book with care. If you need to cancel, let us know as soon as you can.

More than seven days before the event, you get a full refund. Between seven days and forty eight hours, we refund half, since we may not manage to fill your seat. Inside forty eight hours we can't refund, but we'll gladly issue a credit note for a future event, or you can send someone in your place.

If the ticket holder can't attend due to death or hospitalisation, contact us and we'll refund in full.

Refunds go back to the original payment method within ten business days.

Holding a seat

A seat is held for 48 hours from the time you book. It is confirmed once payment reflects. Unpaid seats are released after 48 hours so someone else can take them.

The line up

Wines are subject to availability. If a listed wine cannot be got in time we replace it with one of equal or better standing and tell you before the day.

Age

Nobody under the age of 18 may attend. Bring identification if you look under 25.

Your details

We use your name, phone number and email to manage your booking and to contact you about this event. Nothing else.